Legal notice and terms of use

In this section, the USER will find all information relating to the legal terms and conditions that define the relationship between users and us as the party responsible for this website. As a user, it is important that you are familiar with these terms before continuing to browse. Artic Food, as the party responsible for this website, undertakes to process the information of our users and customers with full guarantees and to comply with the national and European requirements governing the collection and use of our users’ personal data. This website therefore strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002 of 11 July, on information society services and electronic commerce.

GENERAL TERMS OF USE

These General Terms govern the use (including mere access) of the web pages that make up the Artic-Food.es website, including the content and services made available on them. Any person accessing the website, Artic-Food.es (the “User”), agrees to be bound by the General Terms in force at any given time on the Artic-Food.es portal.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read the Privacy Policy

USER COMMITMENTS AND OBLIGATIONS

The User is informed, and accepts, that access to this website does not, in any way, imply the start of a commercial relationship with Artic-Food.es. Accordingly, the user undertakes to use the Website, its services and content without contravening current legislation, good faith and public order.
Use of the website for unlawful or harmful purposes, or in any way that may cause damage or prevent the normal operation of the website, is prohibited. With regard to the content of this website, the following is prohibited: its reproduction, distribution or modification, in whole or in part, unless authorised by the legitimate rights holders; any infringement of the rights of the provider or the legitimate rights holders; and its use for commercial or advertising purposes.
When using the Artic-Food.es website, the User undertakes not to engage in any conduct that could damage the image, interests and rights of Artic-Food.es or third parties, or that could damage, disable or overload the portal (indicate domain), or that could in any way prevent the normal use of the website. However, the User should be aware that security measures for computer systems on the Internet are not entirely reliable and that, therefore, Artic-Food.es cannot guarantee the absence of viruses or other elements that may cause alterations to the User’s computer systems (software and hardware) or to the electronic documents and files stored on them.

SECURITY MEASURES

The personal data provided by the user to Artic-Food.es may be stored in automated or non-automated databases, which are owned exclusively by Artic-Food.es, which assumes all technical, organisational and security measures to guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with current data protection regulations.
Communication between users and Artic-Food.es uses a secure channel, and the data transmitted is encrypted thanks to https protocols; therefore, we guarantee the best security conditions to ensure user confidentiality.

COMPLAINTS

Artic-Food.es informs you that complaint forms are available to users and customers. The User may submit complaints by requesting a complaint form or by sending an email to lopd@artic-food.com stating their first and last name, the service and/or product purchased, and the reasons for their complaint.

DISPUTE RESOLUTION PLATFORM

If it may be of interest, you can also submit your complaints via the dispute resolution platform provided by the European Commission, available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND COMMERCIAL PROPERTY RIGHTS

Pursuant to Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the authorisation of Artic-Food.es. The user undertakes to respect the Intellectual and Commercial Property rights owned by Artic-Food.es.
The user acknowledges and accepts that the entire website, including but not limited to text, software, content (including its structure, selection, arrangement and presentation), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party, and other property rights and Spanish laws. If a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the inclusion of certain content on the website, they must notify Artic-Food.es, indicating:
Personal details of the rights holder allegedly infringed, or the representation under which they act if the complaint is submitted by a third party other than the interested party.
Identification of the content protected by intellectual property rights and its location on the website, proof of the stated intellectual property rights, and an express declaration in which the interested party assumes responsibility for the accuracy of the information provided in the notification.

EXTERNAL LINKS

The pages of the Artic-Food.es website may provide links to other websites and content owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing them. Artic-Food.es is not responsible, under any circumstances, for any results that may arise for the User from accessing such links.
Likewise, within this site, the user will find pages, promotions and affiliate programmes that access users’ browsing habits to establish profiles. This information is always anonymous and does not identify the user.
The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy. We therefore strongly recommend that Users carefully review the privacy policies of affiliate links.
Any User wishing to establish any technical linking device from their website to the Artic-Food.es portal must obtain prior written authorisation from Artic-Food.es. The establishment of the link does not, in any case, imply the existence of relations between Artic-Food.es and the owner of the site on which the link is established, nor the acceptance or approval by Artic-Food.es of its content or services.

COMMENTS POLICY

Comments are allowed on our website to enrich the content and to ask questions. Comments that are not related to the subject matter of this website, that include defamation, insults, personal attacks or general disrespect towards the author or other members will not be accepted. Comments containing information that is clearly misleading or false will also be removed, as will comments containing personal information such as private addresses or telephone numbers, and that breach our data protection policy.
Likewise, comments created solely for promotional purposes for a website, person or group, and anything that may be considered spam in general, will be rejected.
Anonymous comments are not permitted, nor are comments made by the same person under different nicknames. Comments that attempt to force a debate or a stance from another user will also not be considered.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider offers no guarantee and shall not be liable, in any case, for damages of any kind that may arise from:
The lack of availability, maintenance and effective operation of the website, or of its services and content;
The presence of viruses, malicious or harmful programs in the content;
Unlawful, negligent, fraudulent use or use contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of services provided by third parties and made available to users on the website.
The provider shall not be liable under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationship between Artic-Food.es and Users of its online services present on this website is subject to Spanish law and jurisdiction and to the courts.

CONTACT

If any User has any questions about these legal terms or any comments about the Artic-Food.es portal, please contact lopd@articfood.com
From the Artic team, we thank you for taking the time to read this Legal Notice.