FREQUENTLY ASKED QUESTIONS
Find the answers here
Looking for more information about our products, services, or an outstanding order? Check our list of frequently asked questions in this section. If you can’t find an answer, contact us and we’ll get back to you as soon as possible.
Can I request advice to define my product needs for my menu?
We are here to provide solutions; we have a great production team that will develop, assess, and quote your request. Do not hesitate to contact us and tell us about your business and the volume you would need.
Can I adjust quantities to suit my type of business?
Of course. We offer presentations in both individual portions and bulk format to suit each customer’s needs.
How are Artic Food products prepared?
All products are designed to be served in 3 steps: defrost, reheat (oven, microwave, bain-marie, or griddle, depending on the product), and plate. This way you can guarantee fast, efficient service, even with limited kitchen staff.
How do I reheat the products once I have received them?
Each product requires a different process; that’s why at Artic we provide you with the food cost percentage and audiovisual materials so you can reheat our product in the fastest, most efficient way for your business.
Can I try the products before buying?
Yes. We offer tailored tastings or sample shipments to interested industry professionals. We want you to see for yourself the quality and versatility of our solutions.
Do you deliver throughout Spain?
Yes, we distribute nationwide through our specialist frozen logistics network. We also work with local wholesalers.
How can I access the full catalogue or request prices?
You can download our catalogue from the website or write to us directly so we can send you a tailored quote. You can also contact our sales team and we will help you find the best solutions for your menu.
Do you offer same-day deliveries if something unexpected comes up?
Our deliveries are scheduled and agreed with the customer in advance; however, we have a special 24/7 service to cover any unforeseen issues. Being close to you and your business is part of our job.
What are the advantages of working with Artic Food?
In addition to consistent quality, we help you reduce waste, optimise processes, and better control costs. This translates into higher profitability and more time to focus on what matters: your customers.
Breaded Stuffed Olives
Gordal olives, stuffed with pulled pork and smoked Tetilla cheese,
coated in flour and breadcrumbs.
Application / Presentation Suggestions
A highly versatile preparation, as a tapa or portion. It can be served with lemon slices, chopped fresh herbs, and pairs well with various sauces—especially those with an acidic base. An excellent option to accompany red ales.
